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* ORDERING: You may place an order through our website by clicking on our email link or by calling our 800# and speaking with one of our customer service representatives. Once you have placed an order, we will email you a confirmation for your records.

* SHIPPING: We are pleased to offer free shipping on all orders. Orders are shipped within three weeks from the day you place an order. Orders are shipped via UPS ground. We will email you a shipping confirmation and UPS tracking number the same day your order ships.

* BILLING: Your card will not be charged until after you order has shipped.

* RETURNS: Return Policy- Customer satisfaction is our first priority. We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please contact us within 5 days of delivery of your order. All Items must be returned in new, unused condition. Shipping, handling and delivery charges are non-refundable. Our foam and fabric are guaranteed for two years. Return shipping costs will be at the customer's expense. Returns will be inspected once received. Custom orders cannot be returned due to their unique nature. Fabric yardage is nonreturnable. One of our Customer Service Representatives will be happy to assist you with any return. Contact us by phone: 800-558-6789 or email

* PRIVACY POLICY: Collection and use of your Personal Information- Replace My Cushions, Ltd. collects personally identifiable information, such as your name, address, phone number and or e-mail address solely for the purpose of providing you with the information and products you have requested, directly from or a Replace My Cushions customer representative via telephone or email. Replace My Cushions, Ltd. does not sell, rent or lease its customer lists to third parties.

* TRADEMARK NOTICES : The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred. Any rights not expressly granted herein are reserved.